ZVS Collection Co., Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.zvscollection.com (the “Site”) and engage with our services. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

a. Personal Information

Personal information that you voluntarily provide when you:

• Fill out contact forms
• Subscribe to our newsletter
• Request a quote or make inquiries
• Register for an account or make purchases

This may include:

• Name
• Email address
• Company name
• Phone number
• Shipping/billing address

b. Non-Personal Information

We may collect non-personal information automatically when you visit our Site, including:

• IP address
• Browser type and version
• Pages visited and the time spent on the Site
• Referring URL
• Device information

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that store information on your device. You may adjust your browser settings to refuse cookies, but doing so may affect your ability to use certain features of the Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: Fulfill your requests for products, quotes, or information.
• To Communicate: Send you updates, newsletters, and promotional materials, or respond to your inquiries.
• To Improve Our Site: Analyze how our Site is used and make improvements.
• To Personalize: Provide you with a customized experience and relevant product recommendations.
• For Legal Obligations: Comply with applicable laws, regulations, and legal processes.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us with operations such as payment processing, website hosting, and email marketing. These service providers are bound by confidentiality agreements and may only use your information as instructed by us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect against unauthorized access, disclosure, alteration, or destruction of your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request to correct or update your personal information if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions under applicable law.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in those emails or contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you service-related messages.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing any personal information with them.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: info@zvscollection.com